DESIGN SERVICES


mcThings wants to help you bring your IoT solution to life! We provide hardware engineering services for those who want to work with us to design a specific device or module to suit your solution. Because mcThings has our own manufacturing facilities in-house, we can bring prototypes together incredibly fast to expedite your IoT solution!

We will work with you to determine the specific requirements needed and with our expertise with the mcThings platform (and other communication networks), we can help you hit the ground running.

Process:

  1. Connect with our sales team for an initial discovery session
  2. Fill in our requirement document to determine what is required for your solution (types of sensors, battery life, form factor, etc)
  3. mcThings will create a proposal based on the requirements with a timeline for getting started
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OUR PLATFORM TAKES YOU FROM VISION TO SCALE
IN AS LITTLE AS THREE MONTHS ALLOWING FOR A RAPID ROI.

 

Support Services


Dedicated Support Package:

For clients who require dedicated support from mcThings, we offer a Dedicated Support Package to help! The Dedicated Support Package offers 40 hours of dedicated support including the following:

  • A Dedicated email address to connect with us directly
  • Response to inquiries within 48 hours or less
  • Monthly update on hours used and hours remaining

Support includes:

  • Direct support for connecting other sensors
  • Assistance/Creation of specific libraries for other sensors
  • Assistance/Creation of code and programming for your use-case
  • Engineering support questions

After 40 hours of direct support, our clients can renew their support package for another 40 hours or pay per hour of support. Contact us for dedicated support pricing.

*Note: Upon inquiry of additional support hours, requirements will be scoped out to estimate hours before commencing work. Please allow up to 5 business days for project scoping and estimate.